Contents:

Content of the lectures:
1. At the heart of the organizations: identifying managers? challenges
? Understanding how organizations work
? Identifying the types of tensions that can emerge
? Organizational culture
? The place of management in the organizations
? The different perceptions of managers according to cultures
? The importance of soft skills
2. Communications skills
? How does communication work (communication process)
? When do managers need to be good communicators
? Giving and receiving feedbacks
? Giving a disciplinary hearing
3. Leadership
? From organizations to people: the major functions of managers
? From managers to leaders
? Going through examples of leadership models: Adair, Daniel Goleman, Blake & Mouton
? The situational leadership approach (Hersey and Blanchard)
4. People and values
? What is personality?
? Looking at different tests: MBTI, the Big Five Personality Traits
? Personality in a team
? Using the other?s perception to understand oneself better
? What are values?
? When values converge
5. Motivation
? What is motivation
? Different perceptions of motivation: Maslow, the 2-Factor theory, McClelland,
? Self-determination
? Motivation and rewards
? Motivation and efficiency measurement systems (MBO and others)
6. Stress and psychosocial risks
? What is stress
? Identify stress in me and in the others
? What are psychosocial risks?
? Mobbing and harassment
? How should management react?
? Organizational changes
7. Conflict and negotiation
? Conflicts and conflict process
? Negotiation in a social context
? Mediation
? Implication for managers
8. Conclusion
? Self-test and discussion
? Individual action plans

Seminar contents:

EXERCISES
The work will be facilitated by quotes from interviews with international managers, case studies and a number of role
plays. In addition, the participants will use a self-test on their approach to managerial acts which will constitute an
interesting basis for discussion.

Recommended literature:

Basic literture:
ROBBINS, P.R., JUDGE, T.A. (2019). Organizational Behavior. 18th Edition. Pearson.
Recommended literature:
MORRISON, J. (2020). The global business environment. Red Globe Press.
ROTHLAUF, J. (2014). A global view of intercultural management. De Gruyter Oldenburg.
RODRIGUES, C. (2018). International Management: A Cultural Approach. Sage Publishing.
PRUNETT, B.J. (2011). Experiencing international business and management. Routledge

Abbreviations used:

Semester:

• W ... winter semester (usually October - February)
• S ... spring semester (usually March - June)
• W,S ... both semesters

Mode of completion of the course:

• A ... Assessment (no grade is given to this course but credits are awarded. You will receive only P (Passed) of F (Failed) and number of credits)
• GA ... Graded Assessment (a grade is awarded for this course)
• EX ... Examination (a grade is awarded for this course)
• A, EX ... Examination (the award of Assessment is a precondition for taking the Examination in the given subject, a grade is awarded for this course)

Weekly load (hours per week):

• P ... lecture
• C ... seminar
• L ... laboratory
• R ... proseminar
• S ... seminar